Privacy
Policy
Overview
ASSIST is strongly committed to protecting the privacy of
consumers, its products and services. Throughout Internet,
we want to contribute to providing a safe and secure environment
for our customers.
In order to operate the ASSIST service and to reduce the
risk of fraud, ASSIST must ask you to provide us information
about yourself and your credit card. The purpose of this
ASSIST privacy policy is to inform about what kinds of information
ASSIST may gather about its customers when they visit ASSIST,
how that information may be used, whether ASSIST discloses
it to third parties. This privacy policy applies to the
Assist®ID web site and other Internet-accessible ASSIST-branded
services like Loyalty that incorporate this policy (although
mainly ASSIST will be referred here). Other ASSIST products
and services may also have their own privacy policies, which
may be reviewed while using these services. Finally, this
policy applies only to ASSIST, and not to other companies'
or organizations' web sites to which ASSIST has links.
If you have questions or concerns regarding this Privacy
Policy, you should first contact ASSIST using contact information
on ASSIST web site.
Information Collected
Required Information
To open an Assist®ID account, you must provide your name,
addresses, phone number, and e-mail address.
In order to make card payments using Assist®ID, you must
provide your credit card information, including credit card
type, credit card number, card holder, expire date.
Transaction Information
When you use Assist®ID for payments we ask you to provide
information related to each transaction, including your
Assist®ID, your PIN, the amount of the transaction. We retain
this information for each of your transactions through ASSIST.
We also collect the Internet address (IP address) of the
computer or device you use to access your ASSIST account,
in order to help detect possible instances of unauthorized
transactions.
Web Site Traffic Information
For a set of technical reasons ASSIST collects information
about the IP you used to access ASSIST, the type of browser
you use and the times you access our web site. We use this
information to try to understand our customers' preferences
better and to manage the load on our servers, so as to improve
our service and your experience with ASSIST. We do not track
the web sites that you visit before or after you leave the
ASSIST site.
Cookies
A cookie is a small amount of data, which often includes
an anonymous unique identifier that is sent to your browser
from a web site's computers and stored on your computer's
hard drive.
When you visit ASSIST web site, you can browse the site
and access important information without revealing your
identity. In order to provide customer dependant functionality,
ASSIST uses cookies to track your visit. It functions as
your identification card, and enables ASSIST to record your
passwords, preferences, etc. It cannot be executed as code
or deliver viruses.
Questionnaires and Profile Data
As part of ASSIST services we offer optional questionnaire
to our customers to collect their personal information to
make possible treating them in personal way. If we collect
personally identifiable information from our users in this
questionnaire, the users will be given notice of how the
information will be used prior to their participation in
the questionnaire.
Protection of Information
ASSIST is committed to handling customer information with
high standards of information security. Your credit card
information is stored only in encrypted form on computers
that are not connected to the Internet. We restrict access
to your personally identifiable information to employees
who need to know that information in order to provide products
or services to you. We maintain physical, electronic and
procedural safeguards that comply with federal regulations
to guard your nonpublic personal information.
Security of your Assist®ID relies on your unique Assist®ID
accompanied by PIN. You should not share your Assist®ID
with anyone. If you do share your Assist®ID and PIN with
a third party for any reason, including because the third
party has promised to provide you additional services such
as account aggregation, the third party will have access
to your account and your personal information, and you may
be responsible for actions taken using your credentials.
If you believe someone else has obtained access to your
Assist®ID credentials, please contact ASSIST immediately.
The security of your Assist®ID account information also
relies on your protection of your unique Assist®ID accompanied
by your email. This pair of identities gives access to your
personal information stored on ASSIST servers, but it will
never give an access to operations connected with transactions
of any kind.
Disclosure of Information
We do not use or disclose information about your individual
visits to ASSIST or information that you may give us on
ASSIST, such as your name, address, email address or credit
card number, to any outside companies. ASSIST may share
such information in response to legal process, such as a
court order or subpoena, or in special cases such as a physical
threat to you or others. And, as we mention above, we may
share with our web site partners aggregated statistical
"ratings" information about the use of ASSIST.
Children on ASSIST
Children are not eligible to use our service and we ask
that minors (under the age of 18) do not submit any personal
information to us or use the service.
ASSIST Privacy Policy Changes
If ASSIST decides to change its privacy policy, it will
post those changes online so that customers will always
know what information is gathered, how might be used and
whether will disclosed to anyone.
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